Privacy Policy

Last Updated: February 13, 2026

Envoy (“the Company,” “we,” or “us”) is committed to protecting the privacy and security of our members’ personal information. This policy outlines how we handle your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), applicable Ontario provincial legislation, and international best practices for data transparency.

1. Information About Us

• Company Name: Envoy

• Business Activity: Settlement information and community access for newcomers to Canada.

• Address: 13 Drummond St W, Perth, Ontario, Canada, K7H 2J3

• Privacy Officer: Tim Woods

• Contact Email: timothywoods AT gmail DOT com

2. Information We Collect

We collect and process the following categories of data depending on your interaction with the Site:

• Identity & Contact Data: Name, email address

• Technical Data: IP addresses, browser types, and usage patterns collected via cookies to improve site functionality.

• Economic & Transaction Data: Information related to payments for memberships or cohorts. Note: All credit card processing is handled by third-party PCI-compliant processors. We do not store your full credit card numbers on our servers.

3. Purpose and Lawful Basis for Processing

We process your data based on the following legal grounds:

• Consent: When you voluntarily sign up for our newsletter or join a cohort.

• Contractual Necessity: To provide the services, products, or community access you have purchased.

• Legal Obligation: To fulfill tax, fiscal, or regulatory requirements.

• Legitimate Interests: To analyze website behaviour for improvements, provide customer support, and protect the security of our community.

4. Third-Party Service Providers

This Site is hosted on the Kajabi platform. To provide our services, we share data with the following essential third-party providers, who may process data in the U.S. or other jurisdictions:

5. International Transfers

Your data may be processed on servers located outside of Canada (primarily the United States). While stored outside of Canada, it may be subject to the laws of those jurisdictions. We ensure our service providers maintain a level of protection equivalent to Canadian standards through robust data processing agreements.

6. Data Retention Period

We keep your personal information only as long as necessary:

• Member Data: Retained for the duration of your active membership.

• Financial Records: Transaction data is kept for 7 years to comply with Canadian tax laws (CRA).

• Marketing Data: Retained until you withdraw consent (unsubscribe).

• General Inquiries: Retained for 2 years following the last interaction.

7. Your Rights (Access, Correction, and Erasure)

Under PIPEDA and aligned with international standards, you have the following rights:

• Right to Access: You may request a copy of the personal information we hold about you.

• Right to Rectification: You may request that we correct inaccurate or incomplete data.

• Right to Withdrawal: You may withdraw consent for marketing at any time via "Unsubscribe" links.

• Right to Erasure: You may request the deletion of your data, subject to our legal retention requirements.

To exercise these rights, contact our Privacy Officer at the email provided in Section 1. We will respond within 30 days.

8. Security

We employ administrative, technical, and physical safeguards (such as encryption and vetted third-party processors) to protect your data. However, no transmission over the internet is 100% secure; you provide information at your own risk.

9. Children’s Privacy

Our services are intended for adults (immigrants and professionals). We do not knowingly collect information from individuals under the age of 18.

10. Important Disclaimers

Envoy does not provide legal or regulated immigration advice. Our content is for informational and community-building purposes only.