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Terms and Conditions

Updated: February 23, 2026

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE. By accessing this website or purchasing any products, you agree to be bound by these Terms, as well as our Privacy Policy and Cookies Policy.

1. Information About Us

  • Commercial Name: Envoy

  • Business Activity: Provision of settlement resources, digital guides, and community access for newcomers to Canada.

  • Location: 13 Drummond St W, Perth, Ontario, Canada.

  • Contact: timothywoods AT gmail DOT com

2. Our Products and Services

We provide digital content and community access designed for individuals planning to move to or currently settling in Canada.

  • Digital Products: Ebooks, checklists, and guides provided in PDF or digital format.

  • Online Courses & Cohorts: Video content and interactive classes hosted via the Kajabi platform.

  • Community Access: Access to private forums and peer-to-step support groups.

All products are offered in English. We reserve the right to modify or discontinue products at any time without prior notice, though this will not affect already confirmed and paid orders.

3. Purchasing Procedure and Payments

  • Process: After selecting a product, you will be required to provide your contact and payment information. By clicking "Complete Purchase," you authorize us to charge the total amount indicated.

  • Payment Methods: We accept major credit cards and digital wallets through secure processors including Stripe, PayPal, Google Pay, and Apple Pay.

  • Confirmation: Within 24 hours of purchase, you will receive a confirmation email containing your receipt and instructions for accessing your digital content. This email serves as your "Internet Agreement" under Ontario law.

4. Prices and Taxes

Prices are displayed in [Currency, e.g., CAD] and are subject to applicable taxes.

  • HST/GST: For Canadian residents, the Harmonized Sales Tax (HST) or Goods and Services Tax (GST) will be calculated and displayed based on your province of residence before you finalize the purchase.

  • International: Customers outside of Canada are responsible for any local taxes or duties applicable in their jurisdiction.

5. Cancellations, Refunds, and "Cooling-Off"

  • Digital Content: In accordance with the Ontario Consumer Protection Act and industry standards for digital goods, the right to cancel or a "cooling-off" period does not apply once the digital content has been accessed, downloaded, or streamed.

  • Our Guarantee: Notwithstanding the above, we may offer specific refund windows for certain courses (e.g., a "30-day money-back guarantee"). Please refer to the specific product description page for details.

  • Cancellation: To cancel a recurring membership, you must contact us at timothywoods AT gmail DOT com at least [5] days before your next billing cycle.

6. NO PROFESSIONAL IMMIGRATION ADVICE (CRITICAL NOTICE)

Envoy Settlement Services is NOT a law firm and is NOT a Regulated Canadian Immigration Consultant (RCIC).

  • Informational Purposes Only: All content regarding Canadian immigration, Express Entry, or visa processes is provided for educational purposes based on the experience of the authors.

  • No Representation: We do not provide legal representation, assist in the completion of government forms, or provide personalized advice on your specific legal eligibility.

  • Independent Verification: Immigration laws are subject to frequent change. You are solely responsible for verifying all information via official government sources (IRCC).

7. Intellectual Property

All content, including videos, logos, "The Settlement System" branding, and training materials, is the exclusive property of the Company.

  • Limited License: You are granted a personal, non-exclusive, non-transferable license to use the materials for your own settlement journey.

  • Prohibitions: You may not copy, redistribute, resell, or create derivative works from our materials without express written consent.

8. User Conduct and Submissions

Any comments, suggestions, or content you post within our community forums remain your responsibility. However, by posting, you grant the Company a royalty-free, perpetual license to use that feedback to improve our services. We reserve the right to remove any user who engages in harassment or illegal activity within our community.

9. Limitation of Liability

To the maximum extent permitted by the laws of Ontario:

  • The Company is not liable for any direct or indirect damages resulting from your use of the site or reliance on its information.

  • Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

  • We are not responsible for the content or services of third-party links (e.g., external resources or affiliate links).

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Any disputes shall be resolved exclusively in the courts located in Perth, Ontario, Canada.

11. Severability and Updates

If any part of these Terms is found to be unenforceable, the remainder remains in effect. We may update these Terms at any time; your continued use of the Site signifies acceptance of the new terms.